Job Ref: RC1173158

Product Management

Product Management

Product Management

CRM Platform Manager, DealCloud

Salary:

Location: London

Job Type: Full Time

The Role:

CRM Platform Manager ideally with a background in DealCloud is sought by prestigious investment banking business. You will be an expert in CRM platforms and data management with a strong grasp of financial services business processes. This role will join the applications team and play a key role in managing and optimising the DealCloud CRM system and its integrations

Key Responsibilities:

  • Oversee the day-to-day operation of the DealCloud platform, ensuring seamless functionality and troubleshooting issues.
  • Support system integrations and monitor application performance.
  • Manage data migration from legacy systems, ensuring accuracy and integrity.
  • Collaborate with Investment Bankers, Operations, Business Support, and IT teams to tailor DealCloud to business needs.
  • Drive a modern IT Change & Release process for the platform.
  • Deliver ongoing user training and support to ensure platform proficiency.
  • Stay ahead of emerging technology trends to enhance platform capabilities.
  • Maintain up-to-date documentation, including user guides and technical specifications.

 

Key Requirements:

  • Proven experience managing CRM platforms – ideally DealCloud – in an Investment Banking or Financial Services environment.
  • Strong understanding of software development lifecycle, data management, and migration processes.
  • Excellent project management skills, with the ability to manage multiple priorities.
  • Analytical mindset with a problem-solving approach and keen attention to detail.
  • Strong communication and stakeholder management skills.
  • Knowledge of Investment Banking best practices and regulatory requirements.
  • Proficiency in Microsoft Office Suite and relevant software applications.

 

Preferred: Information Systems Degree (2:1 or higher)

 

If you’re passionate about CRM technology and want to make an impact in a leading Investment Banking firm, please apply today!

 

Your Product Management point of contact is:

Rebecca Collings

Principal Consultant | Founder of ARCselect

Product Management

Job Ref: RC1173158

Product Management

CRM Platform Manager, DealCloud

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