Digital Content Executive

The Role:

Digital Content Executive is required to join dynamic and innovative digital experience team at global insurance organisation. This team support over 80 websites on a global basis.

This role will see you working closely with a talented cross-functional team including developers, UX/UI designers, and digital marketers, managing service tickets, ensuring brand consistency, and enhancing the digital experience. If you have solid CMS and HTML skills, love solving problems, and enjoy collaborating in a fast-paced, high-growth environment, we’d love to hear from you.

Key Responsibilities:

• Managing the digital service desk (ServiceNow) and coordinating day-to-day site updates and bug fixes.
• Handling BAU content and structural changes via a Drupal CMS.
• Briefing developers on more technical site issues and managing resolutions.
• Collaborating with business stakeholders to deliver updates and manage expectations.
• Testing and assuring quality of updates and web changes.
• Ensuring adherence to brand and compliance standards.
• Coordinating tasks using Azure Boards.

Key Requirements:

• Minimum 2 years in a digital content, web production, or digital operations role.
• Hands-on experience with a CMS (preferably Drupal) and basic HTML editing.
• Proven ability to troubleshoot website issues using inspection tools.
• Background in digital content creation and optimisation.
• Familiarity with Adobe tools for image and video editing.
• Comfortable using analytics tools like Google Analytics for data-driven decisions.
• Exceptional attention to detail and ability to juggle multiple tasks.
• Strong communication and stakeholder management skills.
• Exposure to B2B/B2C digital environments and international brands is a plus.
• Enthusiastic, curious, and proactive approach to innovation and learning.

Why Join?

You’ll play a key role in the digital success of a fast-moving, forward-thinking business. You’ll work in an inclusive, collaborative environment that values new ideas and digital innovation.